Terms and Conditions

Welcome to Fenix Recovery. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully, as they contain important information regarding your rights and obligations.

Acceptance of Terms

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with these terms, you may not access or use our services.

Use of Services

Fenix Recovery provides outpatient addiction and mental health recovery services. Our website and resources are intended for informational purposes only and do not constitute medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider regarding any questions you may have about a medical condition.

Eligibility

You must be at least 18 years old to use our website. By using our site, you confirm that you meet this age requirement.

User Conduct

While using our website, you agree not to:

Violate any laws, regulations, or guidelines.
Post or transmit any offensive, harmful, or inappropriate content.
Attempt to access any other user’s personal information without authorization.
Use our site to distribute viruses or harmful software.

Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our site, you consent to our Privacy Policy.

Intellectual Property

All content on the Fenix Recovery website, including text, images, graphics, and logos, is owned by or licensed to Fenix Recovery and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use our content for commercial purposes without our prior written permission.

Disclaimer of Warranties

Fenix Recovery’s website is provided “as is” and “as available” without any warranties, express or implied. We make no guarantees regarding the accuracy, reliability, or completeness of any content on our website. Your use of the website and its content is at your own risk.

Limitation of Liability

To the maximum extent permitted by law, Fenix Recovery shall not be liable for any damages, losses, or harm resulting from:

Any delays, interruptions, or errors in the operation of the website.
Any loss of data or unauthorized access to your personal information.
Any advice, treatment, or resources received from third-party professionals linked through our website.

Third-Party Links

Our website may contain links to third-party websites or services. We provide these links for convenience only and do not endorse or assume any responsibility for the content or practices of these sites. You are encouraged to review the terms and privacy policies of any third-party sites you visit.

SMS Program Terms

Program Overview
Fenix Recovery’s SMS Program provides information and support messages related to mental health and addiction recovery. Upon opting in, users can expect to receive messages about services, resources, reminders, and support guidance to help in their recovery journey.
Cancellation
You may cancel the SMS service at any time. Simply text “STOP” to our shortcode. Upon sending “STOP,” you will receive an SMS confirming your unsubscribe status. Once confirmed, you will no longer receive SMS messages from us. Should you wish to rejoin, please sign up again, and we will resume sending SMS messages to you.
Support and Assistance
If you encounter issues with our messaging program, please reply with the keyword “HELP” for more assistance, or contact us directly at hello@fenixrecovery.com or toll-free at 866-718-4248.
Carrier Liability
Carriers are not liable for delayed or undelivered messages. Fenix Recovery strives to provide timely and accurate communication; however, we cannot guarantee the receipt of all messages.
Message and Data Rates
Message and data rates may apply for messages sent to you from us and from you to us. The frequency of messages may vary. For questions regarding your text or data plan, please contact your wireless provider.
Privacy
For inquiries related to privacy, please refer to our Privacy Policy.

Indemnification

You agree to indemnify, defend, and hold harmless Fenix Recovery and its affiliates, officers, directors, employees, and agents from any claims, losses, liabilities, or expenses arising from your use of the website or violation of these terms.

Changes to Terms and Conditions

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on this page, with an updated “Last updated” date. We encourage you to review these terms periodically for any updates.

Governing Law

These terms and conditions are governed by the laws of the State of Florida, USA. Any disputes arising from or relating to these terms shall be resolved in the courts located in Florida.

Contact Information

For questions or concerns regarding these terms, please contact us at:

Fenix Recovery
Address: 4300 Miller Ave, West Palm Beach, FL 33405
Email: hello@fenixrecovery.com
Phone: 866-718-4248